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All businesses are different. That's why your IT service company should customize your plan to your business' needs.
Each business has certain legacy software and hardware that needs to be taken into account. They may be compatible with other systems or they may need to be upgraded for security purposes. Is the cost of some new system worth it to your business given the risk or need? Sometimes the answer is "no, you don't need that - it would be a waste of money". Sometimes a workstation may simply need a reconfig to resolve speed problems or other issues. Your IT MSP provider should be your advocate - your IT department. That means it's not about selling you something more, but about managing your tech as one would if it were their own company.
Everything your IT company does should be because you will be more profitable having done so.
So, in order to give you a good idea of what potentials and opportunities you can use to bring your business to the next level, it is important to be able to consult with the right people in your company - people who know what the business is trying to achieve, and who have the decision-making ability to make it happen.
In our case, a consultation is an opportunity for you to pick the brain of some of the highest-level tech, business, and security experts there are. Whatever you decide to do, this free time is going to be worth it for educational purposes alone.
Contact us to schedule your free consultation today :)
Almost all of these interface with your computer systems at some level. That is why, when you are a DSTech managed services client, one of the things we do is deal with vendors on your behalf. Your staff should not be bogged down on hold or in lengthy back-and-forth's with all of your various vendors - they should be able to be productive.
Further, we have the ability to know when a vendor is correct about whether an issue is on your and or theirs. We can also help prevent technology troubles that we often see arise when one company comes in and does something around your network that breaks something else.
Let us manage all of your other vendor dealings, as a part of a managed services package and your people can focus on their work.
Contact us if you'd like to learn more or sign up.
Windows 7 extended support ends January 14, 2020.
Here is an article that explains more on what you need to know. After you take a look, call or contact us and we will be happy to provide a free consultation specific to your business' needs.
Many thanks to our good friend Mark Hansen at Network Resources Inc. for sending us this link!
Power surges and lightning strikes can completely destroy your equipment. Surge protectors can help somewhat, but they aren't nearly as effective. And, surge protectors don't give you continued running when the power goes out so you have time to save files and properly shut down systems without corrupting them.
We can help make sure the units you get are not more than you really need, and the proper kind for your needs. We can also get you a deal, handle installation, checkups on them, and include them as a part of your managed service plan. Just contact us if you need help.
Let us know if you need any help with these or would like to do the best to protect your business.
Let us know if you would like a consultation helping you through implementation.
So let me explain...
You may have noticed a full website address normally begins with "http://" (even though you don't normally have to type that part). I won't get technical, but that's basically the "normal" kind of website most people have by default.
There is another kind of site that begins with "https://" which stands for "secure". To get that kind of site you have to have what's called an "SSL Certificate". It's a way of adding a layer of protection to your website that makes it harder to be hacked and for third parties to spy on what visitors are doing on your site. If your site deals with personal log-ins, private information, account numbers, and especially credit cards or PHI (Private Health Information), this kind of site is a must.
A lot of business websites are just informational, and don't require visitors to log in, or transact any kind of sensitive data. And, traditionally, the normal http sites were considered fine for those. But, Google and other "powers that be" have decided we all need to have a more secure internet in general. And really, there are some dangers even with plain informational websites so it's not a bad idea.
So, a little over a month ago, the new edition of Google Chrome came out and they now have a policy where ANY site that is http will give the visitor that warning. Unfortunately, that makes it look like your site is far worse than it is. To someone who didn't know better, it makes it sound like your site has an active virus on it, or is a sham put up by scammers or something! Could seriously hurt your business.
So, the best thing is for all businesses to get SSL Certificates for their site. This blog post is trying to keep things quick and simple to cover the basic concept of what's happening. But to pursue this, we would be happy to help with the tech end of it. Just let us know. Otherwise, you can ask your IT people or search "SSL Certificate" online.
And this business has a backup system.
A few years ago, they contacted another computer service company, who came out and set them up a backup system that would automatically take care of everything. Then they left.
So many people, even many technicians in our own industry, place such confidence in these automated systems. But the truth is, it is very easy to break them. If someone moves a folder or many other various things go wrong, the backup system will eventually fail to back up all of the files. And it will often just chug right along, telling you everything is fine - until that one day when you need it.
In this most recent client's case, it was only after their system crashed and they tried to restore the data that they realized it wasn't there. After they called us to investigate, we found that a few years back it stopped backing up the crucial files and no one knew.
That is why you want the kind of backup service you will be hard pressed to find most places. It is a monitored backup plan. And, by monitored, I mean the old fashioned way - with an intelligent human being looking after the backups like they were his or her own business.
We have a custom process of looking at each client's data, looking for odd or dramatic changes in the quantity, and more. And then (believe it or not), we do spot checks where we go in and actually restore your backup data on our machine to be sure it is coming up properly in a usable fashion (with proper permission and sensitivity to your privacy needs, of course).
These plans are not as expensive as you might think. We scale to your needs and the size of the business. We don't want you spending any money that you don't have a greater benefit from because we are interested in long-term relationships with our clients, and the future viability and success of their business.
The best time for a client to come to us before disaster strikes. But if it has, we can set you up for the best possible chance of avoiding such things in the future. That's a peace of mind we demand for our own business too. Feel free to contact us if you have any questions.
The DSTech News blog is a service for business owners and managers. Through DSTech News, we will keep business owners aware of alerts, technology tips, disaster avoidance, and other important announcements to clients.
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19 Sep, 2018
Vendor Issues Can Slow You Down
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Windows 7 Ending in 2020
17 Sep, 2018
Here's another thing that costs businesses a lot
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DSTech News is a service we provide to our clients and other businesses, as a way to help you avoid expensive downtime and increase productivity. It is recommended that the DSTech point-of-contact and the manager or owner be subscribed to stay up to date on security alerts and other tips and notices.